business solutions > technology alignment process
As you know, we are process driven organization and our process allows us to measure all our internal and external performance. Our goals for monthly alignment meetings are to provide complete transparency to IT operation, provide status updates and ensure your technology is aligned with your business goals.
Technology Alignment Process Services for Q4/2020: Our team achieved following numbers
- Completed minimum of 1 Technology Alignment Report for each client
- Average tickets per user/staff for last 3 months : 0.84
Technology Alignment Process Goals for Q1/2021: Our team is working hard to achieve these goals
- To achieve average tickets user/staff : 0.78
- Completed minimum of 1 Technology Alignment Report for each client
- Provide transparency to IT Operations and status updates with desktop portal
