IT Department Services

Top-notch IT solutions that streamline operations, enhance security, and boost your business success.

Align IT Process with business objectives

In order for businesses to thrive and succeed, it is crucial to have technology roadmaps and an IT strategy in place to align technology with business objectives. Encompass offers a reliable and established process to consistently deliver the desired business outcomes. If your business seeks tangible and predictable results, Encompass is the obvious choice.

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Cloud computing services have revolutionized the way organizations operate by providing scalable, flexible, and cost-effective IT solutions.

Cloud Strategy Alignment: Encompass cloud computing services begins with aligning cloud strategy with the organization's overall business objectives. This involves identifying areas where cloud solutions can drive operational efficiency, cost savings, and innovation. By closely collaborating with stakeholders, our cloud computing services can design a comprehensive cloud roadmap that supports business goals, taking into account factors such as workload requirements, security and compliance needs, and integration with existing systems.

Cloud Architecture and Design: Establishing robust cloud architecture and design is crucial for successful cloud computing services. This involves selecting the appropriate cloud service models (e.g., Infrastructure as a Service, Platform as a Service, Software as a Service) and deployment models (e.g., public, private, hybrid) based on specific business needs. Efficient resource provisioning, network design, data management, and security considerations are essential components of a well-designed cloud architecture. Scalability, redundancy, and disaster recovery planning should also be incorporated to ensure seamless performance and high availability.

Cloud Migration and Integration: Encompass cloud computing services includes seamless migration and integration of existing systems and applications into the cloud environment. This entails careful planning, assessing dependencies, and determining the appropriate migration strategies, such as lift-and-shift, re-platforming, or re-architecting. Integration with on-premises infrastructure and existing applications should be carefully orchestrated, ensuring data synchronization, seamless connectivity, and interoperability across the hybrid environment.

Security and Compliance: Security and compliance considerations are paramount in the focus of Encompass cloud computing services. Robust security measures, including identity and access management, encryption, and intrusion detection systems, must be implemented to protect sensitive data and mitigate cyber threats. Compliance with relevant regulations, should be ensured, with appropriate controls and data governance frameworks in place. Regular audits, vulnerability assessments, and security incident response planning contribute to a secure and compliant cloud environment.

Cost Optimization and Governance: A focus on cost optimization and governance enables organizations to maximize the value derived from cloud computing services. This involves implementing cost monitoring and optimization strategies, such as rightsizing resources, leveraging spot instances, and utilizing serverless architectures. Effective cloud governance ensures proper resource allocation, utilization tracking, and cost control, while also promoting accountability, compliance, and efficient cloud resource management.

 

List of IT Department Services

Support Services TEAM

  • 24x7 User Remote Support Services
  • On-Site Support Services
  • Problem Isolation and Resolutions
  • How to Questions & Customer Resource Access
  • All Technology Related Vendor Management
  • User documentation and How to articles
  • User training for new upgrades deployment i.e CRM’s, Accounting Software, ERP etc

INFRASTRUCTURE SERVICES TEAM

  • Proactive Remote Monitoring of all infrastructure
  • Hardware and Software Maintenance
  • Third-Party Application Updates
  • Security Management and Enhancements
  • Data Centers & Disaster Recovery Site Management
  • Remote Office(s) Sites Connectivity Monitoring and Management

IT MANAGEMENT TEAM

  • Align Technology with Business Goals
  • Implement IT Best Practices
  • Risk Assessment and Management
  • IT Roadmap and Planning
  • IT Performance/Security Testing and Gap Analysis

PROJECT MANAGEMENT TEAM

  • Project Planning, Execution and Management
  • Resource Management for Projects
  • Procurement Services and Financial Planning
  • User Support during Project Implementation
  • Detailed Project Documentations & Communications
  • New sites (office) setups
  • Systems Integrations (Software & Hardware)
  • End User Training and workshops

CHIEF INFORMATION OFFICER (CIO) TEAM

  • IT Strategy and Budget Planning
  • IT Process Alignment
  • On-Going Process Assessment

Our Skills & Works

75

IT Department Services

85

Security Services

95

IT Project Delivery

80

Cloud Computing

Our Team Members

Our success is a result of teamwork and building upon our technical expertise and creative style providing a full-service solution to our clients.

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Gurmeet Judge

President & CEO

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Calum Picken

IT Process Manager

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Michael Manaog

IT Project Services

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Makki Ahmad

Support Services

Everard Chaubal - Headshot

Everard Chaubal

Business Development

Business woman portrait smiling in an office in front of her desktop computer

Rita Aujla

Accounting Manager

Clients Reviews

When I contact the help desk I usually get a reply very quickly

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Lama S.
at Flo Energy

Fast and quick resolution

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Francis Arcia
at Flo Energy

When I contact the help desk I usually get a reply very quickly

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Sandra L.
at Weston

I asked to have an email address setup. It was completed by next day and an email sent out to notify me the work had been completed

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Rick Wilson
at Flo Energy

Support Services Team: amazing, friendly and quick to respond.

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Miriam B.
at Weston

Always been able to help resolve my tech issues.

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Patricia S.
at Weston